Shipping policy
Shipping Policy
Effective Date: May 23, 2025
At shop.kylewyman.com, we’re committed to getting your order to you as quickly and reliably as possible. Below is our current shipping policy.
📦 Order Processing Time
Orders are typically processed within 2–3 business days (Monday–Friday, excluding holidays).
During periods of high volume (such as new product drops or promotions), processing may take slightly longer.
🌍 Domestic & International Shipping
We proudly ship both within the United States and internationally.
Shipping rates and delivery times are calculated at checkout based on your location and selected shipping method.
🚚 Delivery Timeframes
Delivery estimates provided at checkout are just that — estimates. We do not guarantee exact delivery dates, as shipping times can be affected by carrier delays, customs processing, weather, and other factors beyond our control.
📫 Tracking Information
Once your order ships, you'll receive a confirmation email with tracking information.
If you haven’t received tracking within 5 business days of ordering, please contact us at orders@kylewyman.com.
❗ Missing or Lost Packages
If your tracking says "Delivered" but you haven’t received your package, please:
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Double-check the shipping address you provided
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Look around your delivery area
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Check with neighbors or building management
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Contact the carrier directly
We are not responsible for lost or stolen packages once marked as delivered.
🛂 International Orders
International shipments may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer and vary by country. We do not control or cover these fees.
❓ Questions
If you have questions about your order or our shipping policy, please email:
kw@kylewyman.com